Privacy Policy

Toran ("Toran", "we", "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA"). This policy explains what information we collect through toran.co.za (the "Site"), why we collect it, and the rights you have over it.

Information you provide — when you submit our contact form, we collect your full name, email address, phone number, company name, website (optional), enquiry type, and message.

Information collected automatically — when you browse the Site, we may automatically collect general usage data such as pages visited, device and browser type, and approximate location, via Vercel Analytics and Google Tag Manager. See our Cookie Policy for details.

• To respond to enquiries submitted through our contact form.
• To prepare quotes, proposals, and deliver the services you request.
• To send project-related communication if you become a client.
• To understand and improve how the Site is used.
• To meet legal, accounting, or regulatory requirements.

We process your information based on your consent, for example when submitting the contact form, or our legitimate business interest in responding to enquiries and delivering services.

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your information, where legally possible.
• Object to how your information is processed.
• Withdraw consent at any time, without affecting prior processing.
• Lodge a complaint with South Africa's Information Regulator if you believe your information has been mishandled.

To exercise any of these rights, contact us using the details in the Contact us section below.

We do not sell your personal information. We may share it with:

• Service providers who support our operations, such as hosting (Vercel) and analytics/tag management (Google).
• Professional advisors, where necessary for legal or accounting purposes.
• Authorities, where required by law.

Any third party we share information with is required to protect it to a comparable standard.

We use reasonable technical and organisational measures to protect your information against loss, unauthorised access, or misuse. We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.

The Site uses cookies and similar technologies to remember your preferences and understand usage. For full detail on what we use and how to manage your preferences, see our Cookie Policy.

The Site is intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Material changes will be reflected by updating the "Last updated" date above.

For any questions, requests, or complaints about this policy or how we handle your information, contact us at support@toran.co.za.